Quality Work Or Quality Service?
Both. Quality work means the work must be correct. Your car needs to be repaired. Your tax return needs to be correct. Your dry cleaning must be clean. Quality work…
Both. Quality work means the work must be correct. Your car needs to be repaired. Your tax return needs to be correct. Your dry cleaning must be clean. Quality work…
Do you have a friend, partner, associate or acquaintance who is feeling the financial woes or struggling financially? Trying to make ends meet, unable to pay their debts as they…
A great employer begins with a leader – someone who motivates, inspires, influences, directs, teaches and listens. They’re also knowledgeable, compassionate, trustworthy, approachable, smart, humble and creative. They have integrity…
From 1994 to 2009 two business professors at Stanford University, California, gathered data on start-up technology companies. James Baron and Michael Hannan hypothesized that it did not matter how great…
I consider myself to be very fortunate to have a good job with supportive co-workers, a warm home and a wonderful family to celebrate the holiday season with. Working in…
December is here, the last month of the year. December is a mixed month. We have Hanukkah – that’s over now. And we have Christmas – still to come. There’s…
Have you ever noticed after you buy a new car how many people have the same kind of car? Have you ever shared an astonishing revelation only to have others…
To monitor how we’re doing, we track Key Performance Indicators – KPIs. You should, too. KPIs are the operational and financial measures that will have the greatest impact on the…
Do you employ trades people or co-op students? The federal and provincial governments offer tax credits to encourage businesses to train and hire apprentices. It is a great program to…
Business book author Patrick Lencioni recently wrote The Ideal Team Player: How to Recognize and Cultivate The Three Essential Virtues. I recommend it to both employers and employees. The three…